Truly Nolen - Your phone system sucks
Disconnected again and no one from Largo office will call me back for ovwr a week niw!
WORST EXPERIENCE I HAVE EVER HAD WITH THIS COMPANY AND THEIR CUSTOMER SERVICE. HUGE MIXUP IN MY APPOINTMENT - WRONG STREET AND CITY - DISPATCHED TO OTHER SIDE OF STATE. In trying to call their customer service number.. 45 minutes on hold waiting to talk to a human...Read more
I didn't like
- No callback
- Customer service
- No-show appointments
I’m sorry I did not get to this early last week but still fresh in my mind thou I was at my friends house , and my Freind and I had several questions for frank from truly Nolan he answered every question we had super friendly well knowledge in what he does . My Freind...Read more
We’ve used truly Nolan for ten years. We went through a house tenting for termites, an invasion of palm rats, an occasional palmetto bug sighting and semi annually hosting if ghost ants. Our service by Chris Thomas and Chris Sizemore has been exceptional. Very...Read more
I’ve had Truly Nolen Pest Control for a little over 4 years now on a rental property that I own. They have always been really helpful and easy to work with despite the fact that I am several miles out of state. According to my property manager, their work is done...Read more
To begin with, I have never written a review about a company before, but I couldn’t let what happened to me happen to anyone else. I have had the services for over a year now. The prices were reasonable, but if I knew the end result, I would have never signed up for...Read more
Spent over $1000 to have attic sealed, sticky traps set, attic sealed off at all entry points ( or so. I thought) 3 months later I heard activity and called Nolen back They stated that I needed to pay $138 bucks to cover maintenance. I refused and demanded that they...Read more
I have used Truly Nolan in the Cape Coral area for 4 years now and we are completely satisfied todate. Our inside tech Steve Willis has been there for us an explained in detail what the process an safety aspects of the treatments that he was applying. He was alway very...Read more
On the week of September 11, we spotted a rat outside the window of the upstairs bedroom. I immediately called truly Nolan and an inspector came to my home. Juan inspected the attic in the garage and the attic in the bedroom. He reviewed a contract for service for...Read more
I have been a customer of Truly Nolen in Cutler Bay for 10 years. For the most part, the service has been adequate until the last year when it became dismal. Recurrent ant trails all around my house, roaches, spiders, etc. I will say that they did keep sending service...Read more
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