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After three years of treating termite from this company for our house, the termites activity are getting worst trough the whole house. Each time they came out to do the treatment, nothing get better, but worst. All they want is our money and don't care about our house...
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#1135335
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Andy has done outstanding customer service. On multiple occasions when their has been mix up with schedules he has come out with a pleasant and professional attitude, representing Truly Nolen well. There have been quite a few errors/mix up on the part of the scheduling...
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#1113851
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We have rodents so I called them and a guy came out to look and said they don't do anything for rodents. Asked him what all the holes in the yard were and he didn't seem to know, basically said there is nothing we can do for you. They basically wait until the rodents...
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#1107707
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Truly Nolen - Very disappointed customer

Truly Nolen
#1056899
I had a rodent issue, pd 1050. They did the exclusion work and the rat is still making a mess through out my house... I would never recommend your services because when your going to be late you don't call or anything.. Had an appt scheduled today on June 5,2017 NO CALL NO SHOW!! Wow I guess it doesn't matter if it's not your house...THANKS FOR THE EXPERIENCE...
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Truly Nolen - Didn't live up to promise

Truly Nolen
#1042852
1.0
Details
Had contract to tent building by set date and paid for it they didn't do it am sueing company they are horrible don't do business with them
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Truly Nolen Termite Pest Control Review

Truly Nolen
#1037415
5.0
Details
I use this company for my pest control, termites, and insulation for my home. I would recommend anytime anywhere. Extremely professionals in every way
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Truly Nolen Pest Control Review

Truly Nolen
#1035053
1.1
Details
Truly Nolen treated our beautiful lawn with pesticides which resulted in look of someone's head treated with chemotherapeutics. Lawn hasn't grown back and professional review found no chinch bugs, molds etc. Their guarantee worthless as was management. Company not operated for consumers is one to avoid. Great for family owners.
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Advertised vs Delivered
Customer service
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I had Truly Nolen when I lived in Fort Pierce, Florida. When I originally started the contract, I specifically asked what would happen if I moved to another state. I stated I did not want to pay a cancellation fee. Well, I moved to Warner Robins, Ga for a great job,...
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1.4
I liked
  • Service until this episode
I didn't like
  • Trapped in contract
#1074889
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Harassed for months over a payment they misapplied and the ghetto-fabulous rep couldn't understand the basic accounting to correct the issue. Not only was she ignorant, she lacked listening skills, liked talk over me in a condescending way and was virtually...
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1.0
#1069410
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I did write a letter explaining my problem and what happened and you never had the common courtesy to reply. Today I met with your service man and he said nothing was said to him. How in the *** could you charge me for a bee hive to be removed that had been there for...
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1.7
#1066168
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My first complaint is the provider showed up unannounced on the wrong day. Inspection was scheduled for a Saturday with a time window between 9-11am. It's Friday at 8:20AM. She was sitting outside in her vehicle to call and tell me that she arrived, but my house is...
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Anonymous
Gerald Keene

Called them for light bedbug infestation(1 bdrm 450 sq ft cottage) he wanted $900 for annual contract for yard included.This is rental property ,he dropped to $600 for bedbug ...

1.0
Bayonet Point, Florida
#1061885
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This company took my money for Termite protection; the inspector claimed there was no activity after inspecting the attic, yet there were termites flying around in my bedroom along with wings all over the floor, window sills, dresser, night stand and my bed! They land...
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1.1
I didn't like
  • Product does not work
  • Service
  • Service provided
#1060842
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Always paid annual contract with them,had there service over 5 years but for the last 2 years having issues with there billing that cause almost not to sign last year. with there apologies gave them another chance only to witness they did not fix there billing problem....
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#1050225
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These people are morons management is rude *** and unprofessional. We had service for almost a year missed an appointment due to being out of town were cancelled by Ken the manager. this numbskull actually accused us of purposely being unavailable as a way to waste his...
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#1029153
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